Twitter Status
Updates on the status of the Twitter service.
Related Links
Official Company Blog

Official Help Documents

Developer Community

Archive

RSS
Powered by Tumblr
Apr
23rd
Fri
permalink

Reports of Fake Twitter Emails 1 year ago

We’ve seen a number of reports from people receiving emails from “support@twitter.com” notifying them that they have unread/delayed/undelivered messages at Twitter. Twitter does not send any messages of this type; support@twitter.com does not send notifications in general.

While malware does not appear to be inherent in the email, the link is actually masked; rather than taking you to Twitter once you click on it, it actually takes you to a pharmaceutical site after routing you through a couple other websites (which may have malware). We’re actively pursuing measures to get these sites shut down; in the meantime, we recommend that you not click on the link and instead just delete any such emails you receive.

Update (May 1, 2010): Twitter engineers do not send emails to users. Please report any emails you receive from engineer@twitter.com as spam, then delete those messages; they are not originating from us and are part of an ongoing spam campaign. You can find out more information about this spam campaign here.