Update on service issues 4 years ago

We’ve just released an update that solves some of the slowness issues we’ve been seeing lately. However, more work remains. Here are the top issues we’re still working on:

• Problems with following: Folks are seeing erroneous messages about being “over the follow limit.” Also some changes with following seem not to apply right away or to stall out.
• Missing updates: Some users are seeing missing updates from their timelines because of replication issues. But these updates are not lost … they’re just not being displayed when they should. This is a critical problem and we’re working to improve database performance to address it.
• Photo uploading: Users are still running into some problems uploading JPGs for both avatars and background images.

We’ve got all hands on deck working on these problems and we’ll continue to keep posting updates here about our progress.