Twitter Status

Viewing other people's followers and followings temporarily disabled

Mon, 29 Jun 2009 23:24:00 -0700

Due to a bug, you cannot view the pages that show another person’s followers or followings. We’ll have this fixed up as soon as we can.

Update (10:47a): This has been fixed.

Search results temporarily disabled from logged-in homepage

Thu, 25 Jun 2009 19:15:00 -0700

We’ve had to temporarily disable search results from the logged-in homepage of twitter.com (this includes the saved searches and trends shown in the sidebar). We’re working on the underlying problem and will bring back these features as soon as we can.

You can still search Twitter and see the latest trends at search.twitter.com.

Update (10:43p): This issue has been resolved.

Update on follower/following problems

Wed, 24 Jun 2009 14:22:18 -0700

The upgrades we performed earlier today were successful. This will allow us to catch up on the delayed following and follower actions that have caused a lot of inconsistency over the last several days.

We anticipate that this catch-up period will last for at least another 6-12 hours and during that time inconsistencies will persist. This means that if you follow someone right now or are followed by someone, the change will not take affect immediately. We’re hopeful that over the next several hours these issues will resolve.

Upgrades planned to address follower/following problems

Tue, 23 Jun 2009 17:08:43 -0700

We’re planning a series of important upgrades tomorrow to address the issues we posted about previously today. We are making these changes as quickly as we can, however, inconsistencies with followers and following actions will persist until later in the day tomorrow.

Follower/Following delays

Tue, 23 Jun 2009 10:48:00 -0700

We’re working to reduce the amount of time it takes for new follower/followings to take effect. Right now, after you follow or unfollow someone it may take some time for that action to be properly recorded and propagated throughout the system. As a result, you may run into discrepancies such as:

follower and following counts are off
new followings not showing up in your timeline
seeing that you can follow someone you’ve already followed

We’re planning several upgrades to address these issues and will post more as we make progress.

Update (3:03p): Other inconsistencies in addition to the above also exist:

device notification changes for followers (choosing whose updates you get on your phone)
favoriting and unfavoriting of individual tweets

Improving following and follower infrastructure

Thu, 18 Jun 2009 14:38:26 -0700

Over the next 24 hours we will be rolling out a major performance enhancement to our system that maintains following and follower relationships.

In recent weeks, following and unfollowing actions did not always take effect. As we roll out this change, these past actions will be honored, so you may see small adjustments to your followings and followers.

SMS delivery issues

Wed, 17 Jun 2009 11:11:00 -0700

We are currently experiencing SMS delivery delays: Verizon users are not receiving SMS updates. We are working with our SMS partners to restore speedy delivery.

Update (6/17 12:22a): This issue is resolved

Working to get new users into Find People

Tue, 16 Jun 2009 15:55:00 -0700

Our people search tool is not currently indexing the accounts of new users. We’re working to resolve this.

Update (6/17 10:22a): Newer accounts are once again appearing in Find People.

Maintenance window tonight, 9:45p Pacific

Mon, 15 Jun 2009 13:33:00 -0700

We will have 90 minutes of maintenance starting tonight at 9:45p Pacific. Critical network upgrades will be performed during this time.

Update (2:03p): Unfortunately the timing of this maintenance period is not within our control as our provider needs to perform these network upgrades. We apologize for the outage and hope to be back from the maintenance as quickly as our host can perform the work.

Update (4:24p): Downtime has been rescheduled for 2p Pacfiic tomorrow, June 16th. Please read more on our blog.

Search delay

Fri, 12 Jun 2009 17:00:00 -0700

New tweets are not being served by Twitter Search. We expect this problem to continue for an hour or so before it is resolved.

Update (5:50p): Search has been fixed.

SMS delivery delays

Wed, 10 Jun 2009 11:44:00 -0700

We are currently experiencing SMS delivery delays: Sprint users are not receiving SMS updates, and users of other providers may not receive updates sent within the past hour. We are working with our SMS partners to restore speedy delivery.

Update: we have resolved the problem(s).

Maintenance on help site, username changes temporarily disabled

Fri, 05 Jun 2009 23:30:00 -0700

Our help site will be down for maintenance starting around midnight Pacific. During this downtime, the Accounts tab of Settings will be temporarily disabled. Users will be unable to change their usernames or email address during this time.

One hour of planned maintenance Friday 8p Pacific

Thu, 04 Jun 2009 22:27:00 -0700

We will be down for one hour of planned maintenance tomorrow, Friday, June 5th from 8p to 9p Pacific.

Update: The maintenance was successful and we are back up!

Delayed followings

Wed, 03 Jun 2009 12:27:54 -0700

Due to a side effect of combating a current spam attack, followings and unfollowings are currently delayed by about 30 minutes.

We expect this behavior to return to normal subsecond delay within the next hour or so.

All tweets credited as coming from web

Tue, 02 Jun 2009 10:07:00 -0700

For the past couple days, all tweets have been credited as coming from “web” as opposed to the clients that actually created them. We’ve been working on the fix for this problem and it should be pushed very soon.

Update: This has been fixed.

Trouble updating profile settings

Mon, 01 Jun 2009 22:56:00 -0700

Many users are currently unable to update their profile images, background images, and device settings; and new users in particular may have trouble logging in. We are working on these problems presently and will update this status with our progress.

Update: We’ve fixed all these issues.

Unscheduled downtime

Sat, 30 May 2009 17:56:00 -0700

We are investigating the problem and will update status shortly.

Update: We have found the problem and are working to correct.

Update: We have corrected a fatal software error. The site is back up.

Accounts suspended for cleanup.

Sat, 30 May 2009 12:23:00 -0700

Accounts affected by the “best video” exploit have been suspended for cleanup and will be restored shortly. Don’t worry, they’ll be back!

Update: All accounts should be back up and running within the next hour. Thanks for your patience — everyone should be squeaky clean! No personal information was compromised as a result of this attack.

"Best video" not so great -- we're working on it.

Sat, 30 May 2009 11:14:00 -0700

No matter how good that “best video” looks, don’t go to any juste.ru domains. We’re aware of the situation and are working on it.

Update: We do not believe that anyone’s personal information was compromised as a result of this outbreak; suspended accounts should be cleaned and restored soon.

Unable to create new accounts

Thu, 28 May 2009 17:37:00 -0700

We’re working to fix the bug with new account creation. It’s due to a change we made earlier today to the CAPTCHA on signup.

Update (6:06p): This has now been fixed.